PRIVACY POLICY

Privacy Policy

Last updated: December 21, 2025

At Westbrook Veterinary Clinic, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or interact with our services.

Information We Collect

We may collect limited personal information when you:

  • Fill out a contact form

  • Book or request an appointment

  • Subscribe to emails or promotions

  • Browse our website

This information may include your name, email address, phone number, and basic website usage data (such as pages visited).

How We Use Your Information

We only use collected information to:

  • Improve your experience with our website and services

  • Respond to inquiries or appointment requests

  • Communicate updates, reminders, or relevant clinic information

  • Support advertising and marketing efforts related only to Westbrook Veterinary Clinic

We do not sell or rent your personal information to marketers or third parties.

Advertising & Analytics

Our website may use cookies or tracking tools to help us understand how visitors use the site and to support advertising efforts. This data is used solely to enhance customer experience and improve our services.

You can disable cookies at any time through your browser settings.

Third-Party Applications

We may use trusted third-party applications (such as Otto) to support patient care and clinic operations.

  • Any information collected through these platforms remains part of the patient file

  • This information is not sold, shared with marketers, or used outside of patient care and clinic operations

  • Third-party providers are required to follow their own privacy and security standards

Information Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we are committed to safeguarding your data.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

Your Consent

By using our website, you consent to this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us directly through our website.